Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in New York City come from postal codes 10118, 10021, 10023, 10013, 10004, 10003, 10011 and 10001.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 265,746 ratings
Thank you!
Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Spectrum
Spectrum is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (14%)
-
TV (8%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, The Bronx, Staten Island, New York City, East Newark, Hackensack, Fort Lee, Queens, West New York, Kearny, Wallington, Irvington, North Bergen, Rutherford and Jersey City.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | TV | |
| The Bronx | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- 🌊Gabrielle S🌊 (@GabrielleShatan) reported fromManhattan, New York
@Ask_Spectrum I called and was told there is an outage in my area, phone, cable and internet. So not much you can do. Hope we get refunded.
- Tyler Wentworth (@T_Went) reported fromManhattan, New York
Hey @GetSpectrum Your service and your hardware blow beyond comprehension. I’m taking every piece of equipment of yours that’s in my rental and throwing it in the East River.
- JP10E (@jp10E) reported fromBrooklyn, New York
@Ask_Spectrum I’m having internet issues in Brooklyn, NY zip code 11222.
- Tabin Ahmad (@panicsw1tched) reported fromJersey City, New Jersey
@AoretSC2 @Ask_Spectrum Sounds like a lazy tech coupled with high pressure to up sell and generate more revenue from customers and service calls.
- Mr_Fuerte (@fuerte_mr) reported fromQueens, New York
@Ask_Spectrum No don’t bother. I’m tired of this copy paste response we all get when there are issues. I’m looking for other carrier as we speak.
- Ali Cornford (@amcornford) reported fromQueens, New York
@Ask_Spectrum At this point I would expect more than just an apology tweet, as I was discussing credit for a service that has cost me $500 that I didn’t need (and was falsely sold).
- Demetri Williams (@BigBlakD) reported fromManhattan, New York
Hey @GetSpectrum read this. BECAUSE YOU ARE CLEARLY INFERIOR TO EVERY OTHER SERVICE PROVIDER IN THE U.S.
- Ameli 🇭🇳 (@lemanyc) reported fromManhattan, New York
@JohnLegere @GetSpectrum As a customer of @GetSpectrum I've never had a worse experience and I have to pay almost $200 for subpar service in both cable and internet. Don't even get me started on their customer service.
- REBUQ (@REBUQ) reported fromManhattan, New York
Its almost 4AM and @Ask_Spectrum has been down for about 6-7 hrs in Washington Hts, NYC smdh. Had a ton of work to catch up on and now i gotta figure out whats next.
- Jena Tesse Fox (@JenaTesse) reported fromManhattan, New York
Of course @GetSpectrum goes down in #NYC an hour before the #BattleOfWinterfell. Really hoping they fix it in time...
- Lynnwood Bibbens (@Lynnwoodbibbens) reported fromManhattan, New York
@verizonfios your service is at the point of unbearable. This has been a reoccurring problem for 30 days and I’m sick of your bot responses and lack of action. Next call will be @GetSpectrum to replace your services
- Slomosapian (@LeonEfff) reported fromBrooklyn, New York
Full spectrum CBD is a miracle... just saying, I never believed in it until it literally took away my masssssive anxiety attack that lasted for 24 hours. Now I am happy singing and just feel light as feather
- The Sailboat Guy (@paul_aloise) reported fromQueens, New York
@prayergator @dbongino They’ll never see it. It’s like us not being able to hear a dog whistle. The frequency is way out of their narrow spectrum.
- Ira Breite (@doctorira) reported fromManhattan, New York
We are having a problem with our phone lines. We are calling @GetSpectrum to fond out what is happening. Sorry.
- Phil Ritz (@philritz1) reported fromManhattan, New York
Public WiFi breaks the iPhone. For some reason the iPhone simply can’t handle public WiFi (NYC Subway, Spectrum and TWC public WiFi)Internet connections hang, WiFi connect times take minutes, and it sucks battery life. 🔋 Public WiFi is unusable today.
- Demetri Williams (@BigBlakD) reported fromManhattan, New York
Just shut down @GetSpectrum and please support REAL cable/ISPs . Spectrum is the literal GARBAGE PILE of cable. **** YOU @GetSpectrum
- Dave Shinskie (@daveshinskie) reported fromManhattan, New York
@Ask_Spectrum please fix your sh*t, the cable keeps cutting in and out and I’m trying to watch National Treasure!
- Jeremy D. Ward (@realJeremyWard) reported fromManhattan, New York
@JLFreggens @directvnow @jackass1014 You’re were lied to. I’m a network architect in the mobile industry — and a DirecTV NOW customer that uses the service over a hard line internet connection from Spectrum (and also over my Verizon Wireless service): it’s down and there’s no towers involved.
- 🌊Gabrielle S🌊 (@GabrielleShatan) reported fromManhattan, New York
@GetSpectrum service outage right before Game of Thrones! Un acceptable!!
- erin. (@hey_jude33) reported fromQueens, New York
@GetSpectrum Currently considering your service for our new place so I called with a few questions. I spoke with Justin who told me I can find all the info online, laughed when I asked if he can help me via phone and who was straight up rude. Interesting customer service.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Paul Briney (@paulbriney) reported
@Ask_Spectrum Here we are again, @Ask_Spectrum. Another outage with no communication.
- Esteban Delgado (@Revolucion_60) reported
@KingKimoe @Ask_Spectrum They’re always having issues with internet also. And they don’t even discount anything. I can’t wait until we get another provider in the area. I’m immediately switching
- Dan Nelson (@LtDan907) reported
@Ask_Spectrum I think you've got an outage in the St Louis area.
- Alex (@meissneaks) reported
@Ask_Spectrum The earliest appointment you guys have is 7 days from now. And four of us work from home permanently. WTF. The Twitter support is cute but we will be cancelling.
- altergenesis (@Alter_GenesisYT) reported
@Ask_Spectrum I don’t want to waste your time I’m sorry I was just mad. I understand everyone was experiencing an outage.
- Mo⁷ is ia ❤️🖤📕📝 (@ethernalblue) reported
. @Ask_Spectrum is there an outage in the Greensboro, NC area?
- floincali (@floincali) reported
@Ask_Spectrum Outage in San Antonio
- Ash // BLM (@exhaustdglitter) reported
@Ask_Spectrum Is there an outage in NC currently? WiFi went out last night and is out again tonight.
- UL7RA (@UL7RA) reported
Back to early nights because @GetSpectrum thinks it’s okay to shut off an entire neighborhood’s service for 3+ hours to run maintenance with no notice! This is unacceptable.
- Sa (@Sa18282703) reported
@Ask_Spectrum How about you all just fix the damn issues on Big Island Hawaii? The **** never works like it’s supposed to. If there was somewhere else to go I would drop you
