Spectrum Outage in Charlotte, North Carolina (2024)

The latest reports from users having issues in Charlotte come from postal codes 28202, 28233, 28277, 28269, 28205, 28208, 28204 and 28203.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Charlotte, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Spectrum

Spectrum is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (14%)

3. 

   TV (8%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Charlotte, Mecklenburg County, North Carolina

The most recent Spectrum outage reports came from the following cities:Charlotte, Matthews, Indian Trail, Mount Holly, Harrisburg, Belmont and Pineville.

City	Problem Type	Report Time
Charlotte	Internet	15 minutes ago
Charlotte	Internet	53 minutes ago
Charlotte	Internet	an hour ago
Charlotte	Internet	an hour ago
Charlotte	Internet	an hour ago
Charlotte	Internet	an hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Charlotte, North Carolina

Latest outage, problems and issue reports in Charlotte and nearby locations:

• Mary Beth Huffman (@qthecoffee) reported 3 minutes agofromCharlotte, North Carolina

  @GetSpectrum Internet is still OUT on our street that was a result from your tech “fixing something”. I’m still waiting on a response from you from 5:30. “You will def get a call within 90 mins to tell you when we are coming to fix it. We escalated your service call to the tech.”

• Michael Wilson (@MichaelWilsonNC) reported 6 minutes agofromLake Wylie, South Carolina

  @louismduke @GetSpectrum They raised my bill by over $50 a month just because they could (literally for the same service). Only a matter of time before I dump them completely.

• Cortlandt Harter (@C_Harter22) reported 14 minutes agofromCharlotte, North Carolina

  @GetSpectrum literally the worst service maybe ever. But I mean great business model hey guys pay for a service that works 33% of the time but don’t worry when you call us it just gets better Bc we won’t be able to help at alllll #spectrumsucks

• 💦SephiTHOT💦 (@Super_Namu) reported 18 minutes agofromCharlotte, North Carolina

  @RissaMBaby_ @Ask_Spectrum Spectrum is trash! My internet has been ******* up for a week now. 3 techs, 3 new modems, and my service is getting worse and worse.

• Beautifulmindofamy (@crazylikeaf) reported 19 minutes agofromCharlotte, North Carolina

  Just decided to cancel my @Ask_Spectrum service. Tired of poor internet and service going out every other day.

• Kaki Kitay 🐩 (@arkandove) reported 21 minutes agofromCharlotte, North Carolina

  @BetteMidler Seriously, I'm about to go live on my land in western New York and just say **** it to electronics. If @Ask_Spectrum supports women's right to choose, I'll get this sh*t switched tomorrow morning.

• Beautifulmindofamy (@crazylikeaf) reported 32 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum Hahahaha 41 mps might be working but definitely not working correctly

• Hunter (@chipleyford) reported 36 minutes agofromCharlotte, North Carolina

  Leave Spectrum for @ATT and lose all internet and tv after 3 days of service. All I ask for is the nba playoffs and HBO

• Michael Rose / RAmbo (@MiWiRo) reported 37 minutes agofromCharlotte, North Carolina

  @GetSpectrum has THE WORST policies regarding internet techs. 3rd technician coming in 1.5 weeks to undo the previous tech’s work despite 10 calls to their support center. 👎.

• 💦SephiTHOT💦 (@Super_Namu) reported 41 minutes agofromCharlotte, North Carolina

  @RissaMBaby_ @Ask_Spectrum All this money we pay to them, and we get trash service. Sucks theyre the only option for me

• Jamal. 🏁 (@RichTheGoat) reported 43 minutes agofromCharlotte, North Carolina

  Spectrum always seem to have WiFi issues when I’m trying to be productive.

• ✨Regina Jackson✨ (@reginavjackson) reported 47 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum Can you all tell@me why I have an appointment confirmation email. I call and then I’m told that I don’t have an appointment scheduled. I am already upset that i have to use your services and y’all are making me regret it before I even have service.

• Beautifulmindofamy (@crazylikeaf) reported 47 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum To tell me to contact customer service maybe. I havent gotten any help from you guys whatsoever. #lieagain

• Smash (@AGR1210) reported 49 minutes agofromPineville, North Carolina

  @BPSuthard @ATT @wsoctv @wcnc @FOX46News @SpecNewsCLT @GetSpectrum @WCCBCharlotte @HuntersvilleGOV The utility company gets paid $35 a foot for that work. Any damages will be paid. 15 of my customers (I’m a landscaper) had stuff like this and i submitted a bill and it was paid no issues.

• Mary Beth Huffman (@qthecoffee) reported 50 minutes agofromCharlotte, North Carolina

  @GetSpectrum Just so we are clear, 11:00 Sunday is not alright for anyone on our street. Show us some customer service please.

• Options Connoisseur 💰 (@OptD419) reported 52 minutes agofromCharlotte, North Carolina

  @GetSpectrum has one of the worst WiFi’s ever, terrible customer service too and I’m definitely not using them ever again

• Ron Murphy (@bballMurphy23) reported 53 minutes agofromCharlotte, North Carolina

  @GetSpectrum is horrible. Cost too much, customer service is trash & they dont care about the customers. However @LAsFinestTV is worth the watch.

• Sabrina Benton (@sbenton82) reported 59 minutes agofromIndian Trail, North Carolina

  @Ask_Spectrum is there an outage in Indian trail, NC. Internet nor cable are working.

• Beautifulmindofamy (@crazylikeaf) reported 59 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum No do not mess with my router. It literally just started working where I could at least watch TV. You'll **** with it and it will never come back

• Beautifulmindofamy (@crazylikeaf) reported 59 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum Well since working service isnt an option, then no.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• dawn quiett (@rufussaysquiet) reported 3 minutes agofromDallas, Texas

  @Ask_Spectrum I called to cancel my internet bc the $35 rate hike & the rep lowered it if I paid the balance. I did but it's still showing a balance & a late fee. My internet was turned off. I'll have to pay fee to restart. This is ridiculous.

• Anthony Bartoli (@bartolicars) reported 4 minutes ago

  @Ask_Spectrum fourth day in a row our service goes out. Why so many continued outages

• NishaK (@sally2u2) reported 4 minutes ago

  @ATT has got to be the worst ever!!! The rep gives you false info, your bill comes back wrong and instead of giving you the extra money they took out back, they wanna give you a consolation prize! Then when you ask for a supervisor, they are never available! @GetSpectrum I'm omw

• Lyddhartha (@Lyddhartha) reported 4 minutes ago

  @Ask_Spectrum @thebuffalomayor so we get bill reductions for service outages! a well-kept secret! what kind of documentation do we need to get the $ off our bills? the last two days in downtown manhattan have been ridonkulously bad.

• a (@88Beluga) reported 11 minutes ago

  I don't always tweet, but when I do its to complain about @GetSpectrum Internet. Worst service.

• PBPinthe502 (@PBPeak) reported 12 minutes ago

  From my sister:I received the following response regarding the Wi-Fi/Phone&Cable outage: @Ask_Spectrum Thanks for your patience during your recent service outage. Because your outage lasted less than 4 hours, your account does not qualify for a credit. That’s a bold face lie!!

• 𝕾𝖕𝖆𝖈𝖊𝖔𝖉𝖉𝖎𝖙𝖞𝖐𝖊𝖑𝖑𝖞 (@Spaceodditykel) reported 12 minutes ago

  @GetSpectrum is the absolute worst. I have got to find another internet service/cable provider. 😣

• Dunn (@Dunn_12TTV) reported 13 minutes ago

  @Ask_Spectrum Lmaooooo this **** happened on Friday and you’re just now saying something. What a joke.

• Lynn Hall, Ph.D. (@doclynn) reported 14 minutes ago

  @Ask_Spectrum My husband called the service # and was told there's a problem in our area. So... hoping it gets fixed soon. Thanks for the quick reply anyway!

• Tonya Moore (@onemoore) reported 15 minutes ago

  @GetSpectrum you all have the absolute worse customer service I have ever seen.