Spectrum Outage in Raleigh, North Carolina (2024)

The latest reports from users having issues in Raleigh come from postal codes 27610, 27604, 27697, 27603, 27615, 27607, 27609 and 27601.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Raleigh, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Spectrum

Spectrum is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (14%)

3. 

   TV (8%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Raleigh, Wake County, North Carolina

The most recent Spectrum outage reports came from the following cities:Cary, Raleigh, Holly Springs, Clayton, Apex, Knightdale, Morrisville, Garner and Rolesville.

City	Problem Type	Report Time
Cary	TV	43 minutes ago
Raleigh	Internet	2 hours ago
Raleigh	Internet	15 hours ago
Raleigh	Internet	16 hours ago
Cary	Internet	18 hours ago
Clayton	Internet	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Raleigh, North Carolina

Latest outage, problems and issue reports in Raleigh and nearby locations:

• Nick P (@N_Pagan3) reported 7 minutes agofromRaleigh, North Carolina

  My internet goes down almost daily.... hey @GetSpectrum I don't overpay to have to deal with this.

• 🤷🏼‍♂️April Fools Dave🤷🏼‍♂️ (@DaveyLatelyNC) reported 10 minutes agofromRaleigh, North Carolina

  .@GetSpectrum better be glad it has a monopoly on internet in my area because holy sh*t- they suck.

• hemal (@hemalmodiusa) reported 12 minutes agofromCary, North Carolina

  @Ask_Spectrum @ATT does att have a better deal and better customer service than spectrum for me been with one for years need a change pls DM me —thanks @kathaleenmayo8 guess got to go ...

• janey barnes (@userview) reported 12 minutes agofromCary, North Carolina

  @gmraynor @gmraynor get this! @Ask_Spectrum had an outage in Raleigh from early second half thru end of game! Don’t @GetSpectrum #EpicFail who won #UNCvsDuke #DukeUNC we were losing our minds!

• Will (@PSANDPCGAMER95) reported 13 minutes agofromRaleigh, North Carolina

  @GetSpectrum Fix the @NBCSN Broadcast! Its breaking up every 10 minutes!

• Gene Marty Hunt (@GeneMartyHunt) reported 13 minutes agofromRaleigh, North Carolina

  @GetSpectrum We tried to cancel our trial TV subscription and now you’re trying to screw us on our internet by raising it up $15.00. SAD!

• Dominique Eastwick (@DominiEastwick) reported 13 minutes agofromRaleigh, North Carolina

  .@Ask_Spectrum so do we have another outage in Wake county or is it just my house

• Dre (@SetYourOwnLimit) reported 20 minutes agofromCary, North Carolina

  So I was forced to get #Spectrum for Internet after 2 years because I moved 10 min away from a #GoogleFiber supported area and, my god, is the difference in speed and customer service noticeable lol

• Brett Friedlander (@BFriedACC) reported 20 minutes agofromCary, North Carolina

  @ncrainbowgrrl @GetSpectrum For the last 30 minutes I've had a blank screen with the message "No signal" on it. Rebooted twice. Same crap. @spectrum SUCKS

• Gerry Cohen (@gercohen) reported 20 minutes agofromRaleigh, North Carolina

  Being on the @WakeElections board means I can’t comment publicly on a lot of election related stuff (turned down a @cnn hit on CD9 and I’m dodging Spectrum News), but damn I need to tape over the tweet button or tie my hands to the chair. LOL

• x BunchOfJerks (@PlayoffsCanes19) reported 28 minutes agofromClayton, North Carolina

  @NHLonNBCSports Hey NBC. The Canes feed keeps freezing up in Raleigh. Is it you or @Ask_Spectrum @Spectrum. PLEASE FIX IT!!#!

• Will (@PSANDPCGAMER95) reported 29 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum No it was yesterday please let comcast know about the issue since they own @NBCSN

• BunchOfJerks (@IsItHockeyYet) reported 30 minutes agofromClayton, North Carolina

  @WRAL Spectrum is horrible. Their DVR boxes don't work correctly. Constant error messages. WRAL going out is certainly not surprising.

• Chuck Wesdock (@charles_wesdock) reported 30 minutes agofromCary, North Carolina

  @Ask_Spectrum In the midst of all this @ask_spectrum you raise my bill $20 per month. You guys are the worst.

• hemal (@hemalmodiusa) reported 43 minutes agofromCary, North Carolina

  @KathyGriffinIN @GetSpectrum my internet has been down since 10 am April 1 2019 numerous failed attempts for some one to look at it is just annoying and on top I was told by a csr that it doesn’t really matter if I m pissed off I can find another provider —guess never b 2big

• Rachelstewartjewelry.com (@RStewartJewelry) reported 46 minutes agofromApex, North Carolina

  I need another internet provider @GetSpectrum @askspectrum wouldn’t give me an extension on service that only works 60% of the time. I pay 100% of the bill now you’ve shut it off.

• Lisa Perez (@LisaPerez67) reported 46 minutes agofromCary, North Carolina

  @Ask_Spectrum The show is available on Hulu. Why do I pay for spectrum if I can’t see the shows soon after they are showed. This isn’t the 1st time- shows will be missing from a season. Just fix it please

• Chuck Wesdock (@charles_wesdock) reported 52 minutes agofromCary, North Carolina

  @Ask_Spectrum 3 total ETD tickets just from my account since April 12. Work order number 260986238. Says completed. HOA/Property Manager have called multiple times. Now a safety issue.

• Dennis Berwyn (@dberwyn) reported 57 minutes agofromRaleigh, North Carolina

  Spectrums Internet service is so unreliable. @Ask_Spectrum @GetSpectrum And add insult to injury, if you call to report outages, they will make you wait to have an intrusive technician in your house rather than taking ownership.

• Ryan McAward (@Mca*wkward) reported 59 minutes agofromRaleigh, North Carolina

  Another @ATTCares outage at my house... this is the 4th or 5th one in the last few months. Calling @GetSpectrum to get out of this hot mess of a company.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• dawn quiett (@rufussaysquiet) reported 3 minutes agofromDallas, Texas

  @Ask_Spectrum I called to cancel my internet bc the $35 rate hike & the rep lowered it if I paid the balance. I did but it's still showing a balance & a late fee. My internet was turned off. I'll have to pay fee to restart. This is ridiculous.

• Anthony Bartoli (@bartolicars) reported 3 minutes ago

  @Ask_Spectrum fourth day in a row our service goes out. Why so many continued outages

• NishaK (@sally2u2) reported 4 minutes ago

  @ATT has got to be the worst ever!!! The rep gives you false info, your bill comes back wrong and instead of giving you the extra money they took out back, they wanna give you a consolation prize! Then when you ask for a supervisor, they are never available! @GetSpectrum I'm omw

• Lyddhartha (@Lyddhartha) reported 4 minutes ago

  @Ask_Spectrum @thebuffalomayor so we get bill reductions for service outages! a well-kept secret! what kind of documentation do we need to get the $ off our bills? the last two days in downtown manhattan have been ridonkulously bad.

• a (@88Beluga) reported 11 minutes ago

  I don't always tweet, but when I do its to complain about @GetSpectrum Internet. Worst service.

• PBPinthe502 (@PBPeak) reported 12 minutes ago

  From my sister:I received the following response regarding the Wi-Fi/Phone&Cable outage: @Ask_Spectrum Thanks for your patience during your recent service outage. Because your outage lasted less than 4 hours, your account does not qualify for a credit. That’s a bold face lie!!

• 𝕾𝖕𝖆𝖈𝖊𝖔𝖉𝖉𝖎𝖙𝖞𝖐𝖊𝖑𝖑𝖞 (@Spaceodditykel) reported 12 minutes ago

  @GetSpectrum is the absolute worst. I have got to find another internet service/cable provider. 😣

• Dunn (@Dunn_12TTV) reported 13 minutes ago

  @Ask_Spectrum Lmaooooo this **** happened on Friday and you’re just now saying something. What a joke.

• Lynn Hall, Ph.D. (@doclynn) reported 14 minutes ago

  @Ask_Spectrum My husband called the service # and was told there's a problem in our area. So... hoping it gets fixed soon. Thanks for the quick reply anyway!

• Tonya Moore (@onemoore) reported 15 minutes ago

  @GetSpectrum you all have the absolute worse customer service I have ever seen.